Four blocks, one clear check

Get your Casinoly Casino account verified

Australian licences demand that the name on the account is the player at the table, and the check usually settles inside 39 hours.

Start verification

Malta Gaming AuthorityLicensed MGA/B2C/242/2010, audited by Gaming Laboratories International and QUINEL

Right before you upload

What you gain from the check

The worry this clears: who sees your documents, and how long you wait before money moves.

Who checks

Casinoly Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/242/2010

How long

39 hours

Mandatory

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

Fewer retries

Why do uploads get rejected?

Four moves that keep your first upload from coming back with a request for a better copy.

Your document checklist

Open your account menu and look for the verification area, where the list of accepted papers sits next to the upload button rather than on a separate page.

A copy they accept first time

Choose photo ID and take a flat, colour picture with all four corners visible and no glare across the face or the text.

How fresh must the bill be?

Send proof of address dated within the last three months, showing your name and full street address exactly as they appear on the account.

Waiting time after sending

Watch your inbox for a confirmation, then expect a reply within 39 hours at the latest, with any follow-up request arriving by e-mail.

Three papers

Which documents does the casino need?

Every paper here matches the three-document list this brand has used since 2010.

Photo ID

ConfirmsYour name, face and date of birth

Must showAll four corners, in colour, unedited

Proof of address

ConfirmsWhere you actually live now

Must showName, street address, recent issue date

Payment card image

ConfirmsYou own the card used to deposit

Must showFirst six and last four digits, name

The day it begins

Know when to expect the request

From the hour you sign up, checks follow the same pattern every player meets.

Check the size first

On the day a payment looks far larger than your usual pattern, we ask who the money belongs to and where it came from.

Can I withdraw yet?

By the time you request your first payout, the license already requires a verified identity, so we ask for your photo ID before any money moves.

Old method, new scrutiny

The moment a new card or wallet appears, we match the name on it to your account details and ask for a card image.

A mismatch on the file

Whenever your address or surname differs from the paper you sent, the file stops until we confirm which version is right, so send a matching document.

When a payment needs explaining

Since 2010 the Malta Gaming Authority license MGA/B2C/242/2010 has required Casinoly Casino Ltd. to know where player money comes from. At the point such a question arrives, it is a routine AML step, not an accusation aimed at you.

Below are the kinds of paperwork that can appear in that conversation.

Recent bank statements
Payslips from your employer
A tax return summary
Proof of a property sale
A letter about an inheritance

Small fix, quick approval

A date that has passed. Once a bill is a few months old, it proves nothing about where you live now, so the file comes back. Download a bill issued this month Send the page showing your name

The day the details disagree. When the name on your statement reads differently from your account, nobody can tell if the paper is yours. Update your profile to the correct spelling Send the paper that carries that name

Has my ID run out? Where your photo ID has passed its expiry date, it no longer proves who you are today, so we cannot accept it. Book a renewal with the issuer Upload the new card once it arrives

Before your cash-out

Getting your questions cleared up

The two big worries gone: how long it takes, and who sees your papers.

How many hours does the check usually take here?+

Most reviews wrap up within 39 hours of a complete upload. Clear photos of all requested papers are the main reason that clock stays short. Anything blurred or cut off restarts the clock.

When in my account life will I be asked to verify?+

Always before your first withdrawal, and the casino may ask earlier, at registration or at your first deposit. Nothing about that timing is a surprise move: the license sets the deadline. So the earliest ask is sign-up, the latest is cash-out.

Are my documents safe once I send them over?+

Yes. Uploads travel over 256-bit SSL encryption and only the team handling your file can open them. Your papers are used for the check itself, not passed around the business. The verification inbox at [email protected] takes questions about them.

Which regulator and license number sit behind Casinoly Casino?+

The Malta Gaming Authority licenses the site under MGA/B2C/242/2010. Casinoly Casino Ltd. holds that license, registered as C-61164 (Malta). The rules on your check come straight from that license.

Can I upload my papers from my phone at home?+

Yes, a phone camera does the job when you lay the paper flat in good light. Keep all four corners inside the frame and skip the crop tool. A straight, unedited shot from your handset usually passes first time.

Will I have to send the same papers again later on?+

Usually not, since a passed check stays on file for your account. There are two exceptions worth knowing: an expired photo ID, or a change of home address on your proof of address. Either one brings a fresh upload request.